Privacy Policy

Responsible Entity

Alda Mattern
Address: Streitfeldstr. 24, 81673 München
Email: alda@mentalcoaching-mattern.com
Phone: +49 172 4698557

Introduction

Protecting your personal data is very important to me. This privacy policy explains what personal data I collect, how I process it, and your rights in this regard.

1. Data Collection and Processing

I collect and process personal data only to the extent necessary for providing my services. This includes:

• Contact Data: Name, email address, phone number, provided when you contact me or book an introductory session.
• Information About Your Concerns: Details you voluntarily share during discussions or coaching sessions.
• Payment Data: Information required for invoicing and payment processing.

2. Purpose of Data Processing

Your personal data is processed for the following purposes:

• To organize and conduct coaching sessions.
• To communicate with you, such as for scheduling appointments.
• To issue invoices and manage accounting.
• To comply with legal obligations.

3. Legal Basis

The processing of your data is based on Article 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Article 6(1)(c) GDPR (compliance with legal obligations).

4. Data Sharing

Your data will be treated confidentially and will not be shared with third parties unless:

• You have explicitly consented (Article 6(1)(a) GDPR).
• It is necessary to fulfill a contractual relationship.
• I am legally obliged to do so.

5. Storage Duration

Your personal data will be stored only as long as necessary for the stated purposes or as required by statutory retention periods.

6. Your Rights

You have the right to:

• Access your personal data stored by me (Article 15 GDPR).
• Request the correction of incorrect data (Article 16 GDPR).
• Request the deletion of your data, provided no legal obligations require its retention (Article 17 GDPR).
• Restrict the processing of your data (Article 18 GDPR).
• Receive your data in a structured, commonly used, and machine-readable format (Article 20 GDPR).
• Object to the processing of your data (Article 21 GDPR).

7. Data Security

I implement technical and organizational measures to protect your data from unauthorized access, loss, or destruction.

8. Contact for Exercising Your Rights

To exercise your rights or if you have questions about data processing, you can reach me using the contact details provided above.

9. Right to Complain to a Supervisory Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority.

10. Changes to This Privacy Policy

I reserve the right to update this privacy policy as needed. The current version can be found on my website.

Effective: Jan, 2025